Privacy Policy

This Privacy Policy (hereinafter referred to as the “Policy”) explains how we handle your personal data and privacy rights. It outlines what personal data we may collect, how we use it, how we keep it secure, who it may be shared with, and your related rights.

Our company, N. PAPADOPOULOS S.A. (GEMI Reg. No: 058257604000), headquartered in Kipon, Magnisia, Postal Code 57008, Thessaloniki, may process your personal data, only with your consent, in accordance with applicable Greek legislation and the EU General Data Protection Regulation (GDPR) 2016/679.

We continuously take technical and organizational measures to ensure the best possible protection and security of your personal data.

I. Who We Are – Scope of Application

N. PAPADOPOULOS S.A. is the data controller for the purposes of this Policy. It applies to all company-operated websites, branches, and both online and offline services.

By using our services or accessing www.topsolar.gr, you agree to the terms of this Policy. If you do not agree, please do not use our services.

II. What Is Personal Data

Personal data is any information that can directly or indirectly identify you as a natural person. Examples include:

  • Name, email, phone number, home address
  • IP address, cookies, geolocation data
  • Preferences and online behavior

III. Legal Basis for Processing

Your data is processed under one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interest (e.g. service improvement, fraud prevention)

IV. What Data We Collect

A. Data you provide:

  • Contact forms (name, email, phone)
  • Account registrations
  • Participation in contests or promotions

B. Data collected automatically:

  • Device and browser type
  • IP address
  • Cookies and navigation history

C. Data from third-party sources:

  • Public sources, or social media (with your permission)

V. How We Use Your Data

We use personal data to:

  • Provide services you request
  • Communicate with you and respond to inquiries
  • Send promotional offers (with your consent)
  • Comply with legal obligations

Authorized staff and third-party service providers may process your data under strict confidentiality. Your data is not shared with unrelated third parties or transferred outside the EU without prior notice and your explicit consent.

VI. Your Rights

You have the right to:

  • Be informed about how your data is used
  • Access and obtain a copy of your data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Data portability
  • File a complaint with the Hellenic Data Protection Authority (www.dpa.gr)

VII. Data Retention

Your data is retained:

  • As long as necessary to fulfill the intended purpose
  • In accordance with legal and tax requirements
  • Until you withdraw consent (for marketing-related processing)

VIII. Contact Us

For questions or to exercise your rights: